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TriTools Support

We provide free technical support for as long as you own our software.  Tech support for Visual CADD™ and the TriTools toolkit is Internet and email based.  We try to respond to your inquiries as soon as possible.

On-Line Help

The best way to contact us for support is on-line through our web sites.  TriTools has a sister web site at VisualCADD.net in addition to the site you are at, TriTools.com.  VisualCADD.net is the sister site used for TriTools sales and support.

Help Desk
Knowledge Base


Contact us by email with any questions you have.



We recommend that you visit and/or join the Visual CADD™ Users Group site on Yahoo. 


Patches & Updates

TriTools regularly publishes patches and updates.  Check to see if you are using the latest version.


Feedback & Suggestions

Please tell us at the Help Desk if you have comments or suggestions about Visual CADD™.


Bug Reports

Please report any suspected bugs to the Help Desk where we can try to solve the problem.

Bug Report

API, SDK, & ActiveX/COM

One of the great features of Visual CADD™ is that it has an open and very robust Applications Programming Interface (API), making it easy for everyday users and software developers to write add-on tools that enhance the Visual CADD™ functionality or to develop completely new applications utilizing a custom interface.

API Help